Important Information
Policies
To help make your stay at Divya Sutra Suites on Robson Downtown Vancouver in Vancouver as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward policies to support smooth arrivals, comfortable stays and flexible departures.
Check-in & Check-out
Check-in usually begins at 15:00, while check-out is required by 11:00. Early or late adjustments depend on availability and may involve additional fees.
Minimum Age & Identification
Guests must present valid identification at check-in and meet the minimum age requirement to register for a room.
Deposit Requirements
A refundable security deposit may be collected at check-in to cover incidental expenses. It is returned after inspection at check-out.
Smoking & Pets
All suites are non-smoking. Pets may be allowed in select units with advance notice and additional fees.
Cancellation Policy
Cancellation terms vary by room category and rate type. Flexible and non-refundable options may be available.